Friday, August 24, 2007

Daily Wail continued.

As I was saying the other day. Daily Mail reader is shocked and appalled to wait 50 minutes for a real police officer to turn up to a fairly nasty assault on his son.

I say real police officer. I have got to admit that I am beginning to get a little irate when I see reports which refer to a PCSO as a community police officer. You might say that it is just a minor play on words but there is a significant difference. A PCSO is not supposed to be a police officer, and to refer to them as such is inaccurate.

I've debated PCSO's and their distinction (or not) from police officers before on this blog (with particular regard to uniform and appearance), and its a post which consistently gets referrals from search engines, and I don't propose to debate that again. My view remains the same, namely that there should be more of a visible distinction between regular officers and PCSO's. I was at a motorway services the other week and a PCSO was there handing out leaflets. Now don't get me wrong, she was doing an important job of making people aware that service stations are a criminals dream with all those unattended cars with sat nave, ipods and even caravans available for the taking. But I could only tell she was a PCSO when I got close enough to read her epaulettes. Her hat even had a chequered black and white band round it, black stab vest, black trousers. To a ordinary member of the public, they would've thought she was a police officer. But she was not. A criminal intent on doing no good may decide to have a go yet she has no protective equipment beyond the stab vest and no training for dealing with it.

But anyway. Back to the Mail.

First of all, here's my perspective. I am unashamedly a uniform response officer. For me, it is what the majority of policing is about. With the exception of some ultra-specialist departments like surveillance and counter-terrorism nearly everything else the police deal with, a response team officer (I include specialist response teams like firearms and traffic here) will be the first to encounter it and make the initial moves. You'd think that therefore most other departments should therefore act to help and back up the front line. Unfortunately it is usually percieved the opposite way round, namely uniform response should do more to help the other departments.

In my division, the regular response teams are quite distinct from the neighbourhood teams. PCSO's only work on neighbourhood teams. Therefore I cannot comment on exactly what they do.

What I can comment on is the impact they have had on myself as a response team supervisor. And the answer is minimal. I appreciate this may be unpopular with some readers who are PCSO's (I know there's one or two out there) but here is why. I have only heard one usable relevant piece of intelligence sourced from a PCSO, which was when he recognised a wanted character. I cannot deploy them to any kind of call. I can only use them on a counter-terrorism cordon, and even then it has to be one where I cannot give them a scene log as they've never seen one before. It feels like we have just as much youth disorder as we've ever had. So I take exception to the Home Office stating they are there to support police officers. I have never seen this support.

Now if I was a neighbourhood police team sergeant, I would anticipate I would have a different story to tell, of how his or her PCSOs have got the time to engage with vulnerable community sections (e.g. the elderly) and how their job is not about crime and detections (true enough) but about building bridges. My argument remains the same though. For the 14000 PCSO's you could have 8-9000 PCs who would be able to do exactly the same job- and a whole lot more. My understanding of the the way this was budgeted, certainly to start with, is that the PCSO budget was extra funding made available by central government. Therefore the PCSOs have not taken over a PCs role, i.e. every PCSO has replaced a PC: the PCSO is in addition to the PC. I say 8-9000 extra PCs would make more of a difference, even in the ringfenced safer neighbourhood role.

I note the home offices definintion of a PCSO's purpose is completely unquantifiable, in complete contrast to their attitude towards police officers, which is measure everything, set a target relating to everything and then cut budgets if these targets are not reached, which of course really helps.

So we have: Reassure people (has anyone seen a survey to find out if this is the case? Perhaps I ought to do one of those poll things); build confidence in communities (ditto! In my area, I have never seen a PCSO round where I live, and I live in a fairly large town. According the board up next to the local Co-Op, there's two dedicated to my ward. Where are they?); and support police (er... maybe).

Do tell me if I ever sound like a scratched record going on about this, won't you....

11 supervisor reports:

Ian said...

Around here PCSOs seem to be used to hit the 'ethnic' recruitment targets and so allow avoiding tackling the issue of better 'ethnic' recuitment of sworn officers. I live in one of the most ethnically diverse bits of East London - we've every variety of people from the indian subcontinent, lots of black british, traditional white east-enders and an increasing eastern european population. Walk down the high street and only 1 in 3 faces will be white. The local sworn officers are almost all white (anglo-saxon protestant). The local PCSOs are almost all non-white. There's clearly something wrong here.

Sir Robert Peel said...

The only disagreement I've got is on the number of PCSOs that are regularly seen.

Where I live, PCSOs are almost the only officers you will see out and about. There will certainly be a number of sworn constables zipping about in patrol cars, but out pounding the streets are the PCSOs.

I don't find this remotely reassuring. If an incident kicks off, I want a trained officer with baton, CS and cuffs to deal with it, not a Support Officer with none of this equipment.

And the uniform creep truly disgusts me. If the Government honestly wanted PCSOs to be *as well as* sworn constables (and not *instead of*) the uniform would be strictly enforced to make them clearly differentiable. It is nothing other than a massive rip-off of the public.

PC Bloggs said...

"A criminal intent on doing no good may decide to have a go..."

I don't quite get this argument for making PCSOs look less like police officers. Maybe I work in a particularly harmonious town (I don't) but very few criminals rush up and have a go just because they think it's a police officer.

northooter said...

At my nick I have to say that there are some very keen and able PCSO's,( who would actually know more about Policing, than some of the dead wood PC desk jockies ).
The problem is, as we know the lack of powers, training, etc.
There are some PCSO's there that would do a far better job than some of the sworn constables!

Sergeant Simon said...

Pc Bloggs.... fair enough, don't really put my argument across there. Altho I might add I have encountered abuse simply because I wear the uniform. My main issue is that if something does go wrong, the PCSO would have been incapable (officially- of course she may have stepped in) of intervening. This would be to the surprise of anyone watching who would be sure she was a police officer. I don't know, maybe I'm just a bit too elitist and think I'm the only one who should wear a uniform..... dunno

thinblueline said...

PCSO's are policing on the cheap, In the met they are replacing officers on the front line, been posted in responce cars with officers, with no change of powers or training

accounting for over half a reliefs strenght and "counting" as officers present on a beat.

I have also witnessed pcso's in the back of area cars responding to 999 calls.

I have brought this to the attention to the fed rep and It is all been challanged here..

with the pay fight on our hands again and PCSO's in cars and soon to replace Station officers INSIDE THE STATION !!!!! so much for the promise its not policing on the cheap... IT BLOODY WELL IS !

Response Plod said...

You're not sounding like a stuck record, trust me! Where I work the CSO's are only good for one thing and that's to bitch and gossip about other people. One wants to be in the area car with us all the time instead of fulfilling the job title and actually being seen by the public!

Anonymous said...

Further to this our ACC recommended that the forces driver / handyman and firearm licencing personel drive around in marked police vehicles to increase a "visable presence".

I agree the CSO is a cheap replacement, but they do have powers (poorly written) but the command teams seem scared to enpower them.

Instead my force, (sorry service), has got them walking around "paid vagrants" as a colleague calls them.

I have to say that where I work they are great and will help in anyway they can and do assist in sorting out jobs.

Serpico said...

Sarge
I'm not being argumentative by saying this but before you throw your toys out the pram, consider the following.

In your role in the Response Team, when have you or your subordinates had to deal with
- Visiting schools, youth clubs, churches etc
- Attended a low level crime such as neighbour disputes over children, parking etc
- Issued a FPN for obstruction whether wilful, unnecessary or dangerous
- Had to get a car towed because it was blocking somebody’s drive-way
- Filled in a CLE2/8
- Dealt with nuisance youths whether they be drinking alcohol on the park or street corner, or even playing football against an irate householders wall
- Stop-checked the above, getting to know them.
- Dealt with truants from school
- Chased/caught anyone on a mini-moto/moped/motorcycle causing a nuisance
- Walked through a park and caught anyone in the bushes huddled around a bucket bong
- In fact just walked in the community you serve

All of the above and more are what the general public want, and yes when they dial 999 for a ‘genuine’ emergency they expect you to be there quickly and efficiently.

If you did have to do all the above, how much of your rapid response would be compromised? I put it to you that it is the very PCSO’s that enable you to do your specific role largely unhindered from distraction.

If PCSO’s where turned into PC’s, this would as you’ve said increase the resource available, but for whom? To rapid response, get bogged down with the immense paperwork, and neglect the tasks above that empower you to fulfil your role.

Would these newly appointed Probies be strictly on the NPU’s or would they be hived off to other areas. PCSO’s are part funded by the community. In fact two thirds of my wages are by partner agencies and a third by the Constabulary. So if it is 16000 PCSO’s we are really only looking at approx 5300 PC’s that could potentially be funded in England & Wales. My force would pick up approx 110 out of this number. (Yes it is a small force). This number would be further depleted by the cost of training a regular. Maybe someone could furnish how much it costs to train a proby?

The recent consultation to standardise the PCSO’s powers has resulted in only 11 forces responding (mine was NOT one of them). Further to this the pressure exerted by ACPO and ultimately the Federation has seen a watering down of the standardised powers to basically what I am already doing.

If there is one-thing I’ve noticed about the Police it is that when people have their roles they become very blinkered and see any change as a threat. They see the negatives and block out the positives, failing to look outside the box.

You look at other professions and you can see a multi-disciplinary approach. The NHS has had Doctors roles being pushed down on Nurses, Nurses roles being pushed down onto Care Assistants. Could this model be applied to the Police Service?

When you go to NASA and ask a domestic whose arm is plunged down the toilet what they are doing, they will respond with “Helping to put a man on the moon”.

Lest we forget we are all a team.

Anonymous said...

Serpico

I used to all those duties as a response officer and then when I was a Beat Manager when I managed an inner city ward BY MYSELF and managed to creat public reassurance (foot patrol)and reduce certain crimes(vehicle thefts and burglaries). If a response call came in I would break away and return later. This was ONLY 8 years ago - when PCSO's were no more than a twinkle in the Home secretary's eyes, my Sergeant still had time to come "out and about" and we paraded 8 plus 1 for a night shift (they are now down to 3 plus 1/2 - and NO PCSO Ive ever met does nights)
We do NOT need seperate officers to conduct these duties - we need more uniformed police officers fully capable of fulfilling all the public needs.
I amnot precious about the uniform role - I enjoyed it and after ten years am now a DC. I stil believe uniform response is the most important job in teh force as if it wasnt for them none of the rest of us would matter or be able to exixt - we simply wouldn't HAVE a police service!

I know some excellent PCSO's - who should actually be officers but were conned by recruiting into thinking they would be getting a "way in" to the job. They are as equally frustrated at their lack opf training and responsibilities as teh rest of us who function in the real policing world. I think PCSO's should be sworn in and trained up and called....da...da...DAAAA Poloce consyable. Like the rest of us on the same team.

PS I am only posting anonymously as I dont have a google account. You can call me Hanzy. (Oh yes, I'm a woman, too)

Anonymous said...

and yes I know my typing is appalling.It's early.